She currently serves buyers and sellers located in New York and New Jersey, specializing in luxury condos, townhouses, new construction, waterfront real estate, land, and investment properties. Always holding client satisfaction as her highest priority, Crystal works hard to make the entire home buying and selling experience as productive and enjoyable as possible. Clients working with Crystal never fail to appreciate her passion, dedication, and fierce efficiency.
With over 21 years of real estate experience, Crystal’s extensive knowledge allows her to handle a wide range of clients and situations. Whether her clients are looking for a home for the very first time or they're seasoned investors; Crystal works tirelessly to accommodate their needs and exceed their expectations. Crystal is incredibly well-versed in the area’s housing market and always manages to find her clients those hidden gems that other agents tend to overlook.
Crystal values all of her clients and strives to build strong, lasting relationships with them that go far beyond business. Crystal understands how much families put on the line when they invest in a home. That's why she works closely with them every step of the way, making the otherwise overwhelming process completely stress-free. Crystal is truly passionate about what she does and loves helping her clients achieve their goals. To learn more about Crystal's real estate services, please don't hesitate to give her a call today.
Crystal came highly recommended by a very close friend and from the instant we met, I knew she would be perfect to help my mother and I sell our home in the Bronx. She is extremely knowledgeable regarding the entire process and was able to ease any concerns and answer any detailed questions any time we asked. With her insight and strategy, we were able to get a cash offer, above the asking price which really helped with our timeline for everything we needed to do. She always picked up the phone or responded to a text message whenever we reached out. Never got impatient with us and was the ultimate professional. The sale of our home truly couldn’t ha...
— Stephen F.
We had an exceptional experience with Crystal and highly recommend her to prospective clients. Crystal was the listing agent when we bought our house back in 2009. She represented the seller, but we were so impressed we wanted her to represent us when we were ready to sell. So, 11 years later we contacted Crystal to list our house. This was a great decision. Everything went smoothly, but we did have an unexpected issue come up during the transaction. Crystal's handling of this situation was truly remarkable. She went above and beyond to see us through the process, interfacing with all parties frequently to ensure things were kept on track and updati...
— Seller
We are first-time home buyers, and we couldn't have had a better agent in our corner! Crystal helped us with every detail along the way. She was always present at all appointments and inspections and very communicative from start to finish. She made herself available whenever we had any questions and made sure we had a thorough understanding of the entire process. Crystal is clearly a seasoned professional, confident, honest, straightforward, and equally personable. She knows what she is doing and we would recommend her without hesitation.
— Buyer
Crystal has been an amazing agent for my husband and I over the years. Not only does she know the markets she serves well, but her negotiating skills are top-notch. We recently purchased our dream house and forever home in a prime neighborhood during the peak of COVID with two other strong offers on the table. Without Crystal’s persistence and guidance in negotiating the terms, we would have never sealed the deal! I highly recommend-she will not disappoint.
— Danielle S.
Crystal is a great agent who is very detailed and dedicated to her clients and also cares about people. She sold my home, and through the process even during COVID-19, was careful with appointments and listings. She was always present through all the showings, appointments, and inspections and was very communicative from start to finish. It was a pleasure working with Crystal!
— Christine W.
Crystal is extremely professional and responsive, and very well-versed in the Harlem area. She always makes time for her client and is consistently timely in her review of information and responses to questions, regardless of her schedule. She is also a great listener and extremely perceptive. After our first outing, she was clear about my likes/dislikes, the area of Harlem that most interested me, and the apartment features that were most important to me. This led to very productive outings and enabled me to quickly hone in on a winning apartment. Finally, as the apartment search process was new to me, Crystal provided sound and sage guidance, aske...
Crystal Burns is committed to understanding your goals and delivering results that exceed your expectations. Let’s work together to achieve your goals.